IBM - International Business Machines Business sub systems within the firm. The IBM company website isn't really that effective at informing the public about it's structure, but more about what it does in business and what it intends to do in the near and far future. It does, however, give a very loose description of how the complete 'IBM system' runs.The IBM system and all it's subsidiaries strive to deliver the best for all customers. Whether the system calls for it be at a personal (one-on-one) setup with the customer or otherwise, the complete system works in a very synchronised fashion between the highest level and lowest level of the company.This form of business workings is probably the one of the best form possible because while the business load is shared right across the board, there is a feeling of equality between all employee's regardless of position and authority. Of course, because the decision making process is seemingly entirely top-down, the way business is conducted is very efficient.Transaction processing within the firm.The main form of transaction with IBM is now via the Internet. According to a supposed survey published on the IBM website, it is supposed to now make more sense selling over the Internet, rather than via direct to public and wholesalers.So this is what IBM, in the future, intends to put more of it's advertising and selling power into. According to a statement published by IBM CEO Louis V. Gerstner Jr., this is a critical path that needs to be followed to further extend IBM's dominance of the lead as the world's biggest supplier of I.T. services. During 1999, when IBM first really used the Internet to sell themselves as a company, revenue grew as much as 11%, and supposedly due primarily to this action.Sources of Business Information.The sources of information were entirely secondary. Spending a gerat deal of time pining throughout the entire IBM website at http://www.ibm.com. Although the relevanc...
