Remote Control Software Used in a Local Area Network A Project Submitted to Fulfill the Requirements of CIS 5376 LAN I At Tarleton State University System Center Central Texas Remote control software packages consist of tools for network administrators, helpdesk support personnel and end users. These packages let one PC (guest) connect to and remotely control another PC (host). Remote control software installs on both guest and host PCs. Guests can remotely control a host's desktop, run programs, transfer files and redirect printing. For helpdesk staffers, we evaluated the robustness of the remote control features and the ability to chat with end users. For network administrators, who use remote control software to connect with NT servers and to troubleshoot problems without visiting the server room, we paid particularly close attention to security features. We compared CrossTec Corp.'s NetOp Remote Control, Funk Software's Proxy 3.02, LapLink.com's LapLink 2000, Stac Software's ReachOut Enterprise 8.42, Symantec Corp.'s pcAnywhere and Netopias Timbuktu Pro 32. Our choice for the best remote control software went to NetOp for its ease of installation and full-featured configuration tools. Although the other products were also easy to install and configure, NetOps configuration wizards facilitated communication links, provided minimum levels of security, and established full-featured remote control sessions with a double click of the mouse. In addition, NetOp provided the most control over hosts and guests in a networked environment. pcAnywhere with LapLink provided the highest number of communication links between two PCs ranging from direct ports to Internet. LapLink 2000 won top honors in file transfer and NetOp edged out the competition in transferring screen displays and keyboard/ mouse controls. Funk's Proxy had the best network installation routine. Table of ContentsExecutive Summary2Table of Contents3Introduction4Problem Stat...
