As your career progresses, you develop skills which are respected and expected, professional etiquette. Professional etiquette builds leadership, quality, business, and careers. It refines skills needed for exceptional service. Whether you are an executive or just starting out, a seminar in Professional business etiquette, nationally and internationally will definitely be beneficial to you. Without proper business etiquette, you limit your potential, risk you image, jeopardize relationships that are fundamental to business success. Etiquette, formerly perceived as soft skills, business professionals have found that etiquette influences their success because it differentiates them in a competitive market. Honors commitments to quality and excellence. Etiquette enables them to be confident in a variety of people from many cultures. Etiquette also modifies distracting and unacceptable behavior and develops admired conduct (Klinkenburg.) Why should we be concerned about etiquette issues in the business arenas of the 90s? Basically because diversity, based on gender, cultural background, age, and degree of experience in today's business, creates a clash of standards and behavioral expectation. Not only is these differences internationally a concern, but also a concern among the relationships of Americans. Finally globalization has changed the way we do business, demanding new levels of expertise in dealing with people (Klinkenburg.) Rude business etiquette goes on daily in our country. Sometimes it is so common, people start to perceive it as normal behavior of our society. As stated before, proper business etiquette will get you farther, just that extra step will lead you to better business and better relationships. One of the most observed behaviors in United States is telephone rudeness. For instance, not returning telephone cal...
